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Central Payment

Glossary – Key terms from franchise management and quality assurance

Central control and setting of standards, processes and rules by the franchisor towards all franchisees.

Central payment secures consistency and quality across the system. It affects brand appearance, range, prices (where permitted), processes and controls. The balance between requirements and local flexibility is crucial for acceptance and success. Software supports communication of requirements, provision of manuals and verification of compliance through audits and KPIs.

Related terms

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